Privacy Policy
Last updated: May 2026
1. Introduction
Fresh Dry Carpet Cleaning ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you contact us or use our website.
2. Information We Collect
We may collect the following personal information:
- Your name
- Phone number
- Email address
- Service address or suburb
- Details about your cleaning enquiry
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Schedule and deliver cleaning services
- Send service reminders or follow-ups
- Improve our website and customer experience
We will never sell or rent your personal information to third parties.
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies in your browser settings at any time.
5. Third-Party Services
We may use trusted third-party tools (such as email services or analytics platforms) to operate our website and communicate with you. These providers are obligated to handle your data securely and only for the purposes we specify.
6. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. To do so, please contact us at the details below.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us: